August 9-12, 2022 | Wilmington Convention Center | Wilmington, NC


The Connected Leader

Successful, effective leaders recognize the need to authentically connect on a human level, whether virtually or in-person, to create influence and impact. Connected leaders model courageous behaviors that create a culture of clarity, transparency, inclusion, and accountability, even in the most challenging times. In this engaging, uplifting, and research-based program, attendees will master their ability to communicate and connect on deeper levels, creating an environment where people thrive.

Colette Carlson, founder of Speak Your Truth, Inc., is a human behavior expert, author and keynote speaker who inspires leaders and teams worldwide to strengthen behaviors that impact their relationships, resilience, and results.

With a master’s in human behavior and twenty years of experience in the personal development field, Colette understands the psychology, mindset and skills required to thrive during times of uncertainty, ambiguity, and stress.

She excels at developing leaders’ social emotional intelligence creating empathetic, inclusive environments where teams flourish. She is a Certified Speaking Professional (CSP), and in 2017, Colette was inducted into the CPAE Speaker Hall Fame®, a lifetime award that honors professional speakers who have reached the top echelon of platform excellence.

Her articles on mindful communication, stress management, leadership and the power of connection have been featured in Success, Business Management Daily, and Working Mother magazines. Trusted clients include Microsoft, McKesson, Procter & Gamble and numerous hospitals and healthcare associations. Learn more at www.ColetteCarlson.com

Shay Rankhorn
ASHE 2022 President


Herman McKenzie
The Joint Commission


Herman McKenzie is currently a Director in the Standards Interpretation Group at The Joint Commission. In this role, he manages all activities associated with the daily operations of the Physical Environment Department, provides standards interpretation and education to Joint Commission Surveyors and accredited organizations, reviews equivalency requests and survey reports, conducts surveys and Intracycle Monitoring conference calls, serves as faculty for educational programs, and is a speaker for national, regional, state, and local audiences.

Mr. McKenzie has over 30 years of health care experience having held managerial and director-level roles in Clinical Engineering, Plant Operations and Facilities Services throughout the Chicagoland area. Previously, he was a part of the team that opened the first new hospital in Illinois in over 25 years.

Mr. McKenzie is a certified healthcare safety professional (CHSP), and is a member of the American Society for Healthcare Engineering (ASHE) and the Healthcare Engineers Society of Northern Illinois (HESNI) serving as president from 2013 - 2014. Mr. McKenzie has also been selected as Board Director for the Association for the Advancement of Medical Instrumentation (AAMI).

Alex Harwell, PE, CHFM, CHC
Dewberry Engineers, Inc.

Preparing for & Implementing Successful DHSR Inspections

Session Description

A general guide for hospital facilities and construction staff, designers, and contractors to prepare for and implement successful DHSR project inspections.  This session will cover good practices, tips, and processes towards passing DHSR inspections from early construction phase to the final walkthrough along with review of the NCHEA sponsored DHSR Preparation Guide and System Checklist documents.

Learning Outcomes

  • Understanding of DHSR success goalposts
  • How to prepare for DHSR during the construction phase
  • Best practices for pre-DHSR inspections, testing, and documentation preparation.
  • Best practices for inspection day and post-inspection follow up
  • Introduction to NCHEA DHSR Preparation Guide & System Checklist

Alex Harwel PE CHFM CHC

Born in Durham and raised in Raleigh, I started my career by enlisting into the US Navy at age 18, I spent a decade in the Navy as a Nuclear Machinist’s Mate learning the ropes of engineering systems operation, maintenance and troubleshooting.  While serving I earned my bachelor’s degree from Old Dominion University in Norfolk, VA in Engineering Technology to build my professional career following the Navy.  I started my engineering career with the State of NC, working for DHSR as an engineering plan reviewer and inspector for five years.  It was there that I learned about the healthcare industry, healthcare engineering regulatory requirements, and the landscape of North Carolina hospitals, architects, engineers, and contractors. In 2012 I joined Dewberry as a Construction Administrator and have spent the past ten years focused on the consulting side of healthcare engineering.  I have recently earned my Fire Protection PE, am an ASHE Certified Healthcare Facility Manager, and Certified Healthcare Constructor and serve Dewberry as the healthcare market segment leader for the Southeast.

Michael D. Roberts, PE, SASHE, CHFM,  SrHE

Director – Energy Services
Facilities Management Group, Corporate
Atrium Health

Moving a Large Healthcare System to Energy Excellence

The presentation will address all aspects of starting and maintaining an energy management program.  It will cover the following CHFM competencies Administration, Compliance, Energy Management, Finance Management, Maintenance & Operations and Sustainability.   

Atrium Health, based in Charlotte, N.C., currently consists of 42 hospitals across four states.  When the energy management program began, there were 10 hospitals totaling 7.5 million SF with an average Energy Star score of 12.  Atrium Health developed an Enterprise Energy Management program that started with a capital investment and was followed by operational changes that consisted of a dedicated corporate energy team, operational and capital investments and an energy training program for maintenance mechanics and technicians.  This successful initiative has moved the average Energy Star score for these 10 hospitals to 68, reduced energy consumption by 30%, reduced carbon footprint by 28%, is currently avoiding $5.5 million per year in energy expense and has been nationally recognized.  The success of this program is the foundation for Atrium Health’s carbon neutral strategy and is being expanded to all the new acquisition and merger properties.  Atrium Health has been awarded as an EPA Energy Star Partner of the Year five years in a row obtaining the Sustained Excellence designation in years three though five and has forty-one Energy to Care awards.

Learning Objectives:

  • Discuss strategies for engaging senior leadership and staff in sustainability goals.
  • Explain development of a system wide energy program.
  • Identify key ways the system wide energy program influenced energy reduction.
  • Review how to make the business case for an energy management program and the direct financial tie to a carbon neutral program.
  • Demonstrate projects that drove energy savings.
  • Review how the Energy to Care program can drive home the success of the energy initiative to leadership

 Michael D. Roberts, PE, SASHE, CHFM, SrHE 

Michael Roberts has over 35 years in facility management, operations and design and over 25 years of experience working directly for healthcare systems in a variety of leadership roles.  He is currently working with Atrium Health as Director, Enterprise Energy Services, and leads their enterprise energy management program.  Mr. Roberts earned his Bachelor of Science in Mechanical Engineering from Virginia Tech and is a registered Professional Engineer, SASHE, and AHA Certified Healthcare Facilities Manager.  Michael is an active member of the American Society of Healthcare Engineers (ASHE) and served two terms on the ASHE Advisory Board as the Region 3 Representative and chaired their Sustainability Committee.  He is a North Carolina Healthcare Engineers Association Past President and past NCHEA Sustainability Liaison to ASHE.

Mark Kenneday

Growing Trust Capital, Managing Facilities Like a Boss

Developing trusting relationships with senior leadership is vital to securing support and funding for ongoing facilities stewardship needs. Often facilities leaders and the C-Suite speak different languages.  Successful facility executives have learned to deploy data skillfully and use professional quality presentations to gain support for their initiatives. However, there are still plenty in the facilities realm who find it uncomfortable to articulate their needs. Leveraging business acumen is an art and a science. Selecting the right data, using the right tools and telling a compelling story are learned skills, and the development of those skills often involves trial and error.

Mark Kenneday

Mark Kenneday served the healthcare industry for over 35 years in various roles including the Director of Facilities Management at Texas Children’s Hospital, Senior Director of Building Care and Operations at MD Anderson Cancer Center and Vice Chancellor, Campus Operations with the University of Arkansas for Medical Sciences. He is a past president of TAHFM and was honored with the Bob Paul award. Mark was elected ASHE president in 2011, serving as incoming president, president and past president from 2012 to 2014 for the society. In 2016 he was selected for ASHE’s highest award, the Crystal Eagle, for lifetime achievement.

Mike Lawless, PE, LEED AP
IMEG Corp.

Ryan Searles
Senior Consultant Security Assessment and Protective Services
IMEG Corp.

Feeling Vulnerable? Assess Your Facility for Disaster-Preparedness

When disaster strikes, hospitals and healthcare systems are on the front line of ensuring the safety of the community and their patients. This presentation provides an outline for the first step in the resiliency process: assessing your facility’s vulnerability. An engineering firm’s Senior Director of Innovation and Security Consultant will discuss the six stages of a thorough vulnerability assessment to determine where your facility may be at risk and the steps required for mitigation.

Mike Lawless, PE, LEED AP
IMEG Corp.
Michael.J.Lawless@imegcorp.com Mike Lawless, PE, FPE, LEED AP, is Director of Innovation for IMEG Corp. He is responsible for leading the strategic vision, development, implementation, and promotion of all innovation initiatives related to transformational changes in the construction industry. He focuses on gathering and vetting innovative ideas from inside and outside the firm to ensure IMEG invests its resources wisely and acts proactively to changing AEC industry needs and trends. This allows the firm to deliver the most innovative solutions to clients, ultimately providing the best outcomes for end users. A 20-plus-year employee-owner and mechanical engineer, Mike has led many of IMEG’s largest healthcare and science & technology projects. He is a member of ASHRAE, ASHE, and SFPE, has received several ASHRAE Technology Awards for innovative design, and was named one of ENR Midwest’s 20 Under 40 in 2015.

Ryan Searles
Senior Consultant Security Assessment and Protective Services
IMEG Corp.
ryan.t.searles@imegcorp.com Ryan Searles brings more than 17 years of professional experience in “in-the-field” security, force protection, and risk management for multiple-jurisdictional responses at local, state, regional, and national levels. He has led tactical teams of 90+ in dynamic, fast-paced environments and possesses a comprehensive background in complex problem-solving and relationship building derived from conducting domestic and global operations across five continents. Ryan has managed enterprise-wide risk management programs to protect life and safety, critical infrastructure, property, and equipment. His extensive knowledge includes Public Policy, OSHA, Work Place Violence, Active Shooter Response Training, Project Management, and Incident Command System application.

Jerry Merritt
Sr PM, Sr Medical Planner,
Little Diversified Architectural Consulting

Rebecca McKenzie
VP PeriOp Services
Duke Health

The Evolution of the Surgical Platform and Hybrid OR Technology

Speakers: - Jerry Merritt, Sr PM, Sr Medical Planner, Little Diversified Architectural Consulting

Rebecca McKenzie, VP PeriOp Services, Duke Health

- A presentation intended for Healthcare Architects, Engineers and Administrators
This presentation will explore the ever-evolving technology of the Surgical Platform, in particular the most intensive surgical environment, the Hybrid Operating Room. Talking points will include a review of equipment requirements, their spatial, flow, and infrastructure impact and how we may need to plan for future evolutions within the Surgical environment.

Learning outcomes:
- High impact areas to focus on in order to allow for future accommodations to the OR with lower impact
-Trends in procedure types that should be considered for future planning
-Infrastructure impacts and considerations to keep in mind for future flexibility
-Lessons learned and common mistakes made in the Surgical Platform

Jerry Merritt
has a focused experience in healthcare planning for more than 13 of his 20+ years of professional experience. His highest level of focus has been planning and managing complex surgical projects.  These projects vary in scale and complexity but include renovations of operational surgical platforms as well as new construction and expansion.  His engagement with the clinical users and leadership allow for a comprehensive integration of clinical needs into the overall building plan and project success.

Rebecca McKenzie
Becky is the Assistant Vice President for Perioperative Services, at Duke University Hospital.  She has held numerous leadership positions over the past 36 years at Duke Hospital, and she also maintains a faculty appointment at the Duke University School of Nursing.  Becky has extensive experience with hospital operations, quality improvement, and healthcare construction.  Her responsibilities include strategic planning, project management, implementing innovative technologies, and supporting collaborative initiatives across the Periop service line. 

William Koffel, PE, FSFPE, President, Koffel Associates


Understanding regulatory codes is essential for the proper design of any health care facility and recent editions of the codes have introduced new requirements that offer additional design options. This webinar will reinforce your knowledge of long-standing requirements and provide insights into the newer provisions.

Audience members will hear answers to common questions about codes (NFPA 101®, International Building Code, and others) and will be able to test their knowledge and assumptions of these codes as well as the new editions. While most questions will be from the IBC and NFPA 101, discussion of other Codes (i.e. NFPA 72, NFPA 80, and the CMS requirements) will also be included.

The webinar will highlight background justification of changes to specific requirements and examples of how requirements have been applied in the health care industry in both new and existing construction.

Learning Objectives

 Apply requirements of NFPA 101-2012 as adopted by CMS.

  • Learn about relevant reference standards such as NFPA 72-2010, NFPA 80-2010, and NFPA 99-2012.

  • Assess personal comprehension of regulatory codes, including the IBC, based on correct responses to seminar questions.

  • Identify and discuss the culture change provisions in NFPA 101-2012 as adopted by CMS

William Koffel, PE, FSFPE, President, Koffel Associates
Bill Koffel, President of Koffel Associates, is recognized as an expert in the fire protection and life safety aspects of codes and standards. With offices in MD, CT, MA, NC and the Middle East, the firm provides consulting; engineering; code development; seminar; and product testing services to clients worldwide. Formerly with the Maryland State Fire Marshal’s Office, he has conducted licensure, certification, and accreditation surveys of healthcare facilities.  Bill serves on numerous NFPA Technical Committees and is the Chair of the Life Safety Correlating Committee. 

Michael Doggett
Chapman Company

Design Considerations for your next Hospital Paralleling Switchgear System

Today’s hospitals are growing in size, and the electrical loads are increasing.  Hospital facility managers face pressures to provide reliable power safely and be able to maintain increasingly digital electrical equipment without interruption.  They also face pressures to be sustainable and eco-friendly where possible.  Advanced power control systems need to be able to keep up with these trends, and be ready for the future.  This presentation will discuss a wide range of factors to consider when planning a new hospital paralleling switchgear system, and will discuss some new advances in these controls.

Mike Doggett

Mike Doggett has been helping power users in North Carolina for over 30 years.  He held various positions at Siemens and Eaton in electrical sales and product management before finding Chapman Company in 2009.  For Chapman Company, Mike represents several companies that offer electrical solutions for hospitals, including Russelectric switchgear, ESL portable generator docking stations, PG Lifelink isolation panels, and Mitsubishi UPS systems.  Mike has a bachelor’s degree in electrical engineering at NC State University and an MBA from Duke University.


Corporate Support Services
Plant Operations & Maintenance (POM)
Atrium Health

Region 3 Representative
ASHE Board

Andy Kohl
The Elevator Consultants (TEC)

Solving the Complexity and Risk of Elevators and Escalators

Elevators and escalators are health care facilities engineering responsibilities. Find out how to control cost and downtime and eliminate deferred/callback maintenance and unnecessary repairs of elevators and escalators. Gain a detailed overview of the elevator industry to implement programs with immediate returns, efficiency and risk mitigation. This session will provide a case study from Atrium Health for elevator assessments, maintenance, modernizations, repairs, and new elevator installations as well as for regulatory compliance, controlling cost and monitoring progress.

  • Implement methods that contribute to a successful vertical transportation/elevator management program.
  • Develop and measure your elevators’ operational, financial and code compliance.
  • Articulate elevator industry trends and factors that are unique to health care facilities.

Dennis Ford

Dennis Ford is currently serving as the Region 3 Representative on the ASHE Board and has been in Healthcare Facilities Management (FM) for over 25 years.  He received his degree in Civil Engineering, completed the Air Force (AF) ROTC program and started his career at Eglin AFB in Ft Walton Beach, FL.  While in the AF, Dennis served in FM roles and at headquarters where he led the development of a Computerized Maintenance Management System (CMMS) currently in use at all military hospitals (DMLSS-FM).  Before arriving Atrium Health (a system of over 70 hospitals), Dennis served as Director of Engineering at the world-renowned Texas Children’s Hospital in Houston, TX (a 3-hospital system), Program Director of Healthcare Facilities at the University of Texas Medical Branch (UTMB) in Galveston, TX (a 5-hospital system with a prison hospital) and as Director of Facilities Management at Baptist Health System in San Antonio, TX (a 5-hospital system). 

Dennis is a Fellow ASHE (FASHE) member, Certified Healthcare Facilities Manager (CHFM), Certified Healthcare Constructor (CHC), received his Master of Health Administration from Texas A&M an is currently teaching an on-line Facility Management Master’s course at the University of Texas at San Antonio.

Andy Kohl

Andy Kohl is an elevator consultant with The Elevator Consultants (TEC), an independent elevator consulting firm specializing in vertical transportation analysis. With more than 30 years of experience in the elevator industry, Kohl has the technical and business acumen to advocate for healthcare facilities teams when making decisions about one of the largest capital expenses a building will have. By identifying potential expenses and opportunities, and optimizing performance and efficiency, TEC routinely saves their clients thousands to hundreds of thousands of dollars.

Michelle Vargas, CHFM
CommonSpirit Health®

William “Chip” Phifer
Novant Health

Lindsey Brackett
Legacy FM


Empowerment is defined as increasing the capacity of individuals or groups to make choices and to transform those choices into desired actions and outcomes. This session explores how two healthcare systems empowered their facilities engineering staff through internal education and training specific to their job competencies, equipment and infrastructure, and standard policies and operating procedures. Although CommonSpirit Health and Novant Health experienced their own unique challenges and processes, they shared the common goal of realizing outcomes that promote safety, compliance, patient satisfaction, and employee engagement. These outcomes were achieved by including technical and soft skills into the training content, yielding a holistic program that is relevant for every position on the organizational chart. Through patience and perseverance, CommonSpirit Health and Novant Health developed and implemented scalable programs that provide clear career growth opportunities and informed succession planning. Join this session to discover how to adapt their approach to your organization.

Michelle Vargas, CHFM is currently serving as the System Operations Analyst with CommonSpirit Health, formally known as CHI St. Luke s Health, now a faith-based system of more than 700 care sites. Michelle is instrumental to the development and implementation of CommonSpirit Health's internal training program and led the pilot concept in the Texas Division before the program was rolled out at the national level. As the point person for program operations, Michelle coordinates the program s rollout with other system Division leaders, Human Resources, and local subject matter experts. She received her Bachelor of Science degree from the University of Houston.

William (Chip) Phifer is the Senior Director for Plant Engineering at Novant Health, a 15-hospital system based in North Carolina. He leads the internal technical training program development and implementation activities. Chip has 35 years of experience in facilities management, with 29 of those in healthcare facilities.  Chip holds a bachelor’s degree in electrical engineering from North Carolina State University and is a Certified Healthcare Facility Manager through the American Society of Health Care Engineering.

Lindsey Brackett is the Chief Empowerment Officer of Legacy FM, LLC, a Certified Healthcare Constructor, Certified Healthcare Facility Manager, SASHE, and influencer in the Healthcare Facilities Management industry. She has more than 10 years of experience providing solutions, including staff assessments and training, to facilities management teams. Lindsey has led the development and management of over 120 educational resources and currently serves on the ASHE Advisory Board, chairs the ASHE Sustainability Task Force, and has authored numerous articles and white papers for the health care facilities management industry. 


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